SHIPPING
Orders received usually ship 2-3 business days, unless custom or special-order items
were ordered. Delivery time is aprroximatly 7- 10 business days. Tracking numbers are printed on the packing list and invoice and sent
via email.
We are unable to ship to Post Office Boxes or outside of the USA. A verified street
address is required. All shipping rates quoted are for the 48 contiguous US States.
Alaska and Hawaii require specialized freight quotes. Please call, or email, for shipping
rates to Alaska or Hawaii before ordering.
Any errors, or omissions, in the shipping address supplied will be charged to the
customer, if such errors, or omissions, result in an address correction charge by freight
carriers. Please be sure to include Suite #, Floor #, Business Name, and Contact Name,
when you place your order. For pallet deliveries, please include a delivery phone
number, contact name and whether your customer has a loading dock or forklift, or if
they will require liftgate and pallet jack delivery.
Orders are shipped by FEDEX, UPS, USPS, or Truck carrier, depending on the order
size, weight and destination.
Standard shipping is by Ground.
RETURNS
Customers may return an order, in the original unopened carton(s) and condition, within
15 days for full refund or credit, with prior approval of AGCG Inc. Custom orders are not
returnable.
Customers are required to pay outbound and return freight costs. A re-stocking fee of 15% may
be charged if items are returned in non-original cartons or items are damaged or
missing.
THANK YOU.